Maintenance Procedure
If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below.
Important
- Do not rinse or wipe the print head. This can cause print head (cartridge) problems.
Note
-
Check the remaining ink level.
If the ink level is low, take appropriate action.
-
If an error message is displayed on the LCD, see An Error Occurs.
-
Increasing the print quality setting in the printer driver may improve the print result.
-
For Windows:
-
For Mac OS:
-
When the Print Results Are Blurred or Uneven:
-
Step1 Print the nozzle check pattern.
From the printer
From the computer
-
For Windows:
-
For Mac OS:
-
-
If there are missing lines or horizontal white streaks in the pattern:
-
Step3 Clean the print head.
From the printer
From the computer
-
For Windows:
-
For Mac OS:
After cleaning the print head, print and examine the nozzle check pattern:
Step1 -
-
If the problem is not resolved after performing from step 1 to step 3 twice:
-
Step4 Clean the print head deeply.
From the printer
From the computer
-
For Windows:
-
For Mac OS:
-
Note
-
If problem is not resolved after performing print head deep cleaning, perform system cleaning.
From the printer
From computer
-
For Windows:
-
For Mac OS:
If the problem is still not resolved, the print head may be damaged. Contact the service center.
-
When the Print Results Are Not Even such as the Ruled Lines Are Misaligned:
-
Step Align the print head.
From the printer
From the computer
-
For Windows:
-
For Mac OS:
-
